Privacy Notice

Thank you for choosing to be part of our community at Sellstratech LLC. (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our notice, or our practices with regards to your personal information, please contact us at contact@sellstratech.com.

In order to ensure transparency and give you more control over your personal data, this privacy policy (“Privacy Policy”) governs how we, Sellstratech LLC, Inc. and our affiliates, (together, “Sellstratech” “we”, “our” or “us”) use, disclose and store  personal data that we collect or receive from or about you (“User”, “you”), such as in the following use cases:

I. When you browse or visit our website, www.sellstratech.com (“Website”)
II. When you make use of, or interact with, our Website:
A. When we process your job application
B. When you subscribe to our newsletter or mailing list
C. When you contact us (e.g. customer support, etc.)
D. When you request a demo
III. When you make use of, or interact with the Sellstratech conversational AI platform and/or SDK (“Services”)
A. When you create an account, log in and purchase our Services
B. When you create administrators for your use of the Services
C. When your administrator user create users for your use of the Services
D. When you are an end user of a Customer that uses the Services
IV. When you attend a marketing event and provide us with your personal data
V. When you exchange business cards with us
VI. When we use the personal data of our service providers (e.g. contact details)
VII. When we use the personal data of our resellers, distributors, agents and/or finders (e.g. contact details)
VIII. When we use the personal data of our customers (e.g. contact details)
IX. When you interact with us on our social media profiles (e.g., Facebook, Instagram, Twitter, LinkedIn)

We greatly respect your privacy, which is why we make every effort to provide a platform that would live up to the highest of user privacy standards. Please read this Privacy Policy carefully, so you can fully understand our practices in relation to personal data. In this Privacy Policy, “personal data” means any information that can be used, alone or together with other data, to uniquely identify any living human being.

Table of Contents:
– 
Relationship with Customer
– What information we collect, why we collect it, and how it is used
– How we protect and retain your personal data
– How we share your personal data
– Additional information regarding transfers of personal data
– Your privacy rights
– Use by children
– How can I delete my account?
– Interaction with third party products
– Log files
– Analytics & marketing tools
– Specific provisions applicable under privacy law
– How to contact us

This Privacy Policy can be updated from time to time and, therefore, we ask you to check back periodically for the latest version of this Privacy Policy. If we implement significant changes to the use of your personal data in a manner different from that stated at the time of collection, we will notify you by posting a notice on our Website or by other means.

RELATIONSHIP WITH CUSTOMER
Sellstratech provides a conversational AI platform and/or SDK to customers. For the avoidance of doubt, for the purposes of this Privacy Policy, a “Customer” is an entity which has executed an agreement with Sellstratech. If you are an individual, using Sellstratech services as a result of our relationship with Customer (“Individual(s)”), please note that the Customer is the responsible party for obtaining the required consents and complying with any applicable laws or regulations.

WHAT INFORMATION WE COLLECT, WHY WE COLLECT IT, AND HOW IT IS USED
For the full list of what information we collect, the reasons we collect it, and how it is used.
Finally, please note that some of the above-mentioned personal data will be used for detecting, taking steps to prevent, and prosecution of fraud or other illegal activity, to identify and repair errors, to conduct audits, and for security purposes. Personal Data may also be used to comply with applicable laws, with investigations performed by the relevant authorities, law enforcement purposes, and/or to exercise or defend legal claims. In certain cases, we may or will anonymize or de-identify your personal data. “Anonymous Information” means information which does not enable identification of an individual user, such as aggregated information about the use of our services. We may use Anonymous Information and/or disclose it to third parties without restrictions (for example, in order to improve our services and enhance your experience with them).

HOW  WE PROTECT AND RETAIN YOUR INFORMATION

Security –
We have implemented appropriate technical, organizational and security measures designed to protect your personal data. However, please note that we cannot guarantee that the information will not be compromised as a result of unauthorized penetration to our servers. As the security of information depends in part on the security of the computer, device or network you use to communicate with us and the security you use to protect your user IDs and passwords, please make sure to take appropriate measures to protect this information.

Retention of your personal data –
In addition to the retention periods mentioned above, in some circumstances we may store your personal data for longer periods of time, for example (i) where we are required to do so in accordance with legal, regulatory, tax or accounting requirements, or (ii) for us to have an accurate record of your dealings with us in the event of any complaints or challenges, or (iii) if we reasonably believe there is a prospect of litigation relating to your personal data or dealings. We have an internal data retention policy to ensure that we do not retain your personal data perpetually. Regarding retention of cookies, you can read more in our cookie policy.

HOW  WE SHARE YOUR PERSONAL DATA 
In addition to the recipients described above, we may share your personal data as follows:

To the extent necessary, with regulators, courts or competent authorities, to comply with applicable laws, regulations and rules (including, without limitation, federal, state or local laws), and requests of law enforcement, regulatory and other governmental agencies or if required to do so by court order;

If, in the future, we sell or transfer, or we consider selling or transferring, some or all of our business, shares or assets to a third party, we will disclose your personal data to such third party (whether actual or potential) in connection with the foregoing events;

In the event that we are acquired by, or merged with, a third party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer, disclose or assign your personal data in connection with the foregoing events; and/or

Where you have provided your consent to us sharing or transferring your personal data (e.g., where you provide us with marketing consents or opt-in to optional additional services or functionality).

Where we receive requests for information from law enforcement or regulators, we carefully validate these requests before any Personal Information is disclosed.

We may transfer your Personal Information to our local or foreign subsidiaries or affiliated companies for the purpose of storing or processing such information on our behalf. Such information may be transferred to other countries (including US). We require that these parties agree to process such information in compliance with our Privacy Policy.

We may share your Personal Information with our third party service providers and partners, but only to assist us with our business operations and to provide our Website to you and other users. Such information may be transferred to other countries. We use commercially reasonable efforts to only engage or interact with third party service providers and partners that post a privacy policy governing their processing of Personal Information.

We may disclose your Personal Information or any information you submitted via the Website if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our Terms of Use available at https://sellstratech.com/tc, including investigations of potential violations thereof; (iii) detect, prevent, or otherwise address fraud or security issues; or (iv) protect against harm to the rights, property or safety of Sellstratech, our users, yourself or the public.

ADDITIONAL INFORMATION REGARDING USE OF PERSONAL INFORMATION
We will use your Personal Information to provide and improve our Website, to send you marketing/advertisement communications that we believe may be of interest to you, to contact you in connection with the Website and certain programs or offerings that you may have registered for, and to identify and authenticate your access to the parts of the Website that you are authorized to access.

We may use your designated email address to: (i) send you updates or news regarding the Website and our products; and/or (ii) respond to a “Contact Us” or administrative request (for example, to change your password).

HOW CAN I DELETE MY ACCOUNT?
Should you ever decide to delete your Account, you may do so by emailing support@sellstratech.com. If you terminate your Account, any association between your Account and information we store will no longer be accessible through your Account. However, given the nature of sharing on the Services, any public activity on your Account prior to deletion will remain stored on our servers and will remain accessible to the public.

USE BY CHILDREN 
We do not offer our products or services for use by children and, therefore, we do not knowingly collect personal data from, and/or about children under the age of eighteen (18). If you are under the age of eighteen (18), do not provide any personal data to us without involvement of a parent or a guardian. For the purposes of the GDPR, we do not intend to offer information society services directly to children. In the event that we become aware that you provide personal data in violation of applicable privacy laws, we reserve the right to delete it. If you believe that we might have any such information, please contact us at support@sellstratech.com.

INTERACTION WITH THIRD PARTY PRODUCTS
We enable you to interact with third party websites, mobile software applications and products or services that are not owned or controlled by us (each a “Third Party Service”). We are not responsible for the privacy practices or the content of such Third Party Services. Please be aware that Third Party Services can collect Personal Data from you. Accordingly, we encourage you to read the terms and conditions and privacy policies of each Third Party Service.

LOG FILES
We use log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, clicked pages and any other information your browser may send to us. We use such information to analyze trends, administer the Website, track users’ movement around the Website, and gather demographic information.

Your Choices

You have certain choices about your personal data. Where you have consented to the processing of your personal data, you may withdraw that consent at any time and prevent further processing by contacting us as described in this Privacy Policy. Even if you opt out, we may still collect and use non-personal data or information regarding your activities on our services and for other legal purposes as described above. While we cannot guarantee privacy perfection, we will address any issue to the best of our ability as soon as possible. We will process such requests in accordance with applicable laws.  To protect your privacy, we will take steps to verify your identity before fulfilling your request.

CONTACT US
If you have any questions, concerns or complaints regarding our compliance with this notice and the data protection laws, or if you wish to exercise your rights, we encourage you to first contact us at support@sellstrateh.com.